Return Policy

At Paradise SUP Adventures, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

Returns

- You have 14 calendar days to return an item from the date you received it.

- To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

- Your item needs to have the receipt or proof of purchase.

Return Shipping

- Customers are responsible for paying the return shipping costs for returning an item.

- If you receive a wrong product or if the item is defective upon receiving your order, we will cover the return shipping costs.

Refunds

- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

- If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Contact Us

If you have any questions on how to return your item to us, contact us at 631-831-5466.